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Privacy Policy Page
Wye Gift Hampers Limited
Last Updated: 25th August 2026
- Introduction
This Privacy Policy explains how Wye Gift Hampers Limited (“we”, “our”, “us”) collects, uses, and protects your personal data when you use our website [website URL] or purchase products from us.
We are committed to protecting your privacy and complying with the UK GDPR and applicable UK data protection laws.
Company Details
Wye Gift Hampers Limited
Floors 1–3, 4–5 High Town
Hereford, Herefordshire
United Kingdom
HR1 2AA
Email: info@wyegifthampers.com
- Information We Collect
Personal Information
We may collect personal information including:
– Name
– Email address
– Phone number
– Billing address
– Delivery address
– Account login details
Order Information
When you place an order we collect:
– Products purchased
– Payment details (processed securely by payment providers)
– Delivery instructions
– Order history
Automatically Collected Data
When you use our website we may collect:
– IP address
– Device and browser type
– Website activity and pages visited
– Cookies and similar technologies
- How We Use Your Information
We use your personal data to:
– Process and fulfil orders
– Deliver purchased products
– Provide customer support
– Send order confirmations and delivery updates
– Improve our website and services
– Detect and prevent fraud
– Send marketing emails where consent has been given
- Legal Basis for Processing
Under UK GDPR we rely on the following lawful bases:
– Contract – to fulfil orders you place with us
– Legal obligation – to comply with tax and accounting requirements
– Legitimate interests – to operate and improve our business
– Consent – for marketing communications and optional cookies
- Sharing Your Information
We may share your information with trusted third parties including:
– Payment providers
– Delivery and courier services
– Website hosting providers
– IT and analytics providers
– Marketing platforms (if you opt in)
These providers only process your data as necessary to provide services to us.
- Data Retention
We retain personal data only for as long as necessary to:
– Fulfil orders
– Comply with legal obligations
– Resolve disputes
Financial records may be retained for up to 6 years to comply with UK tax law.
- Your Data Protection Rights
You have the right to:
– Access your personal data
– Request correction of inaccurate data
– Request deletion of your data
– Restrict processing of your data
– Object to processing
– Request transfer of your data
You also have the right to complain to the Information Commissioner’s Office (ICO).
- Data Security
We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.
- Third‑Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
- Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
- Contact Us
For questions regarding this policy please contact:
Wye Gift Hampers Limited
Email: info@wyegifthampers.com
Website: https://www.wyegifthampers.com
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